Hay Day > What to Do if Hay Day Bot Crash?

What to Do if Hay Day Bot Crash?


When Hay Day Bot crash, try the following methods to solve the problem first. 

1. Why does the crash issue occur?

Sometimes because phone models and your RAM are not enough for Hay Day Bot.

If the devices is lower than 3G RAM or the usage of RAM reaches 80%-90%, Hay Day Bot will be closed due to the clearance of backgroud apps by phone itself.

2. How to solve the crash?

Method 1Clear Cache and Data of Game Bots or uninstall and reinstall Game Bots. ( Highly recommend)

Long-running Gamebots will generate a lot of cache data files, which will drag down the script program and eventually cause a crash. Go to  Settings > Apps > Game Bots > Storage > Clear DATA and Clear CACHE.  ( Different device operations may be different so you can uninstall and reinstall Game Bots to clear them directly.)

Clear Cache and Data of Game Bots.jpg

Method 2: Turn off the phone power saving mode.

Turn it off in case Game Bots is closed by phone itself.  Go to Settings> Battery > Turn off Power Saving Mode (HUAWEI). As various devices have little different methods to turn off  power saving mode, please operate according to your phones'.   

Turn off the phone power saving mode.jpg

Method 3: Change Background Process Limit into At Most 4 Process for reduction of Game Bots crash.

We use HUAWEI devices for an example. Go to Settings> System > About phone > Tap Build number seven times to active Developer Mode > Head back to System > Go into Developer options > Scroll down to APPS> Tap Background process limit > Select At most 4 process.

>>>Tips: Background process limit need to be reset as the phone restores default after restarting.

Change Background Process Limit into At Most 4 Process.jpg

Method 4: Lock Game Bots App in the task manager to prevent accidental closure.

Enter the task manager and slide down Game Bots App to lock (applicable to most devices but some device operations may be slightly different.).

If you have used other apps to manager your phone, please add Game Bots App into the allowlist to avoid crash.

Lock Game Bots App in the task manager.jpg

Method 5: Use the device with better performance and higher RAM to run Game Bots (4G or more is recommended).

After you try those methods but Game Bots still crashes, there is a high probability that your devices have not enough RAM to run Game Bots. Therefore, we suggest using devices with better performance to run Game Bots.

If they can't help you fix it, please feel free to feed back the problem and send us the log.txt right away: gamebots.run@gmail.com

 Log.txt can be got in Hay Day Bot floating window

Get Hay Day Bot Log.txt.jpg

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